Prepare a useful support request
In this article
Write down what happened
Include the steps, the expected result, and what happened instead. If the issue comes and goes, include the approximate time and time zone. Mention your browser or device if the layout or a gesture is involved.
Share only what is necessary
Remove account identifiers and private content from screenshots. Keep passwords, sign-in codes, reset links, and keys out of the message. Open Contact support when your description is ready.